Returns

Sok Sai Gear refund all sales within 14 Business days.

Please inform us before shipment about your goods to avoid misunderstandings.

  • If we make a mistake in sending the goods we will refund 100% of the amount back once the item has been returned.
  • If the article is to be returned for any reason, we will refund you the amount back minus handling, shipping costs and a 25% restocking fee whether the article has been shipped or not.
  • The product must be in original state and insured returned to us within 14-21 days from date of postage by ourselves.
  • If you ordered the wrong size there will be a 25% restocking fee applied.
  • Custom Muay Thai Shorts can not be refunded or returned.
    • If you do not collect and it is sent back we can resend to you but you will pay the price of postage
    • Any import fees we receive upon return of the item will be added to you bill.
  • Custom apparel  can not be refunded or returned.
    • If you do not collect and it is sent back we can resend to you but you will pay the price of postage

 

Island Off Mainland

  • Islands off the mainland of a country we reserve the right to send by expedite shipping service such as
    • UPS
    • Fedex
    • DHL
  • The customer will pay for this upgraded shipping.
  • We take no responsibility for shipping by Thailand post or EMS to islands off the mainland such as:
    • Jersey
    • Channel Islands
    • Any other Island off the mainland of a country
  • If you order from our website or custom apparel or shorts and then notify Sok Sai Gear after that you would like the item(s) posted to an off main land address, refunds are not applicable in this situation.

 

email us: info@soksai.com

Possibilities:

• Refund

Ship to:

  • We use the information provided by yourself on the order form.
  • If you make an order via a PayPal invoice we will send to the address listed on PayPal unless stated otherwise.